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What Governs Your Account on redealing

Your use of redealing is subject to the terms and policies on this page, which apply to all account activity including sports betting on the NFL, NBA, MLB, and college football, casino play, and all transactions made through PayPal, Venmo, or Play+.

State-dependent accessPayPal, Venmo, Play+ coveredAccount holder obligationsJurisdiction-specific termsPolicy update notifications
redealing What Governs Your Account on redealing
ACCOUNT SECURITY STANDARDS

How redealing Handles Your Data and Account

We take the security of your account information seriously — not just as a policy obligation but as an operational standard. Every account is protected with encrypted login sessions, and identity verification is required before any withdrawal is processed, whether funds are sent to your PayPal wallet, your Venmo account, or a Play+ prepaid card. We retain account records in line with our data retention policy, and you can request a copy of the data we hold on you at any time through the account help center.

Data Handling

Your personal information is stored with SSL encryption and is never sold to third parties. We use it only to operate your account, verify identity, and process transactions.

Cookie Policy

We use cookies to keep your session active, remember your wallet preferences, and analyze how the platform performs. You can adjust cookie settings from your browser at any time.

Retention and Deletion

Account data is retained for as long as your account is active and for the period required by applicable law after closure. To request deletion, contact support with your account details.

Requesting Changes

You can update your contact information, payment methods, and communication preferences directly in account settings. For legal name corrections or ID updates, email support with documentation.

LEGAL CONTACT PATHS

How to Reach Us on Account or Policy Matters

If you have a question about how a specific term applies to your account, need to dispute a transaction, or want to request a copy of your account data, our support team handles those requests directly. Reach out through the channel that works best for you — we aim to respond to legal and account-related inquiries with documented follow-up.

Live Chat Start a live chat session from your account dashboard. Legal and policy questions are routed to a specialized support agent who can document your request.
Email Support Send detailed account or policy questions to our support email. Written inquiries create a paper trail, which we recommend for disputes or data requests.
Account Help Center Log into your account and navigate to Help to find policy articles, withdrawal verification steps, and state-eligibility details specific to your account region.

What You've Asked About Our Legal Terms

These are the questions we hear most often about account policy, state eligibility, data rights, and how our legal terms work in practice. If your question is not covered here, live chat or email support can give you a written answer specific to your account.

Access depends on the law of the state where you are located. We do not operate in every US state. Check your state's online betting laws and your account eligibility status before placing any wager.

We retain your account records for the period required by law after closure. You can request a full copy of your data before or after closing by contacting support with your account email.

Yes. Contact support via live chat or email with the transaction reference number. We document all disputes and respond with a written outcome tied to the transaction record on your account.

We post updates directly to this page and notify you through your registered account email. Continued use of the platform after a posted update means you accept the revised terms.

Federal and state tax obligations on gambling winnings are your responsibility to assess. We do not withhold taxes on payouts to PayPal, Venmo, or Play+, and we do not represent any payout as tax-free.

Minor updates like email or phone number can be changed in account settings. Legal name changes or ID corrections require emailing support with supporting documentation for identity verification.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.