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How redealing Handles Your Personal Information

Your account data, payment details, and browsing activity are handled under a clear privacy framework — no ambiguity about what we collect or why.

Account data protectionPayPal, Venmo, Play+ payment privacyCookie and tracking controlsData access and deletion rightsUS-eligible states only
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redealing How redealing Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

Questions about your stored data, a deletion request, or a concern about how a PayPal or Venmo transaction was logged should go straight to our privacy team. We have three contact paths depending on how quickly you need a response. All requests are acknowledged and routed to a privacy specialist — not a generic support queue.

Privacy Email Send detailed data requests, correction notices, or deletion inquiries to our dedicated privacy address. We acknowledge every message and route it to a qualified privacy specialist promptly.
Live Chat Use the live chat widget in your account dashboard for quicker questions about what data is stored, how your Play+ activity is logged, or how to update incorrect account details.
Account Settings Many privacy controls — including marketing preferences and cookie consent — are accessible directly in your account settings without needing to contact us first. Check the Privacy tab inside your profile.
DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

Security and data integrity are built into how the account layer works, not bolted on afterward. Here is how the key areas are handled across your redealing account, from cookies through to retention schedules.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand which pages see the most traffic. You can adjust non-essential cookie categories through the consent banner or your account Privacy tab at any time.
Account Security Your account is protected by password hashing and optional two-step verification. Any payment action — including PayPal withdrawals or Play+ reloads — triggers an additional confirmation step before funds move.
Data Retention Transaction records and identity documents are retained for the period required under applicable state law. Inactive account data is reviewed on a rolling basis and removed when no legal hold applies. You can request early deletion for non-regulated data fields.
Your Rights and Requests You have the right to access, correct, or request deletion of personal data we hold. Submit a request via the Privacy Email contact or the live chat path; a privacy specialist will respond with confirmation of next steps and an expected resolution timeline.

Common Questions About Your Data at redealing

These are the questions we hear most often from account holders in eligible US states. If your question is not covered here, contact the privacy team directly through the paths listed above.

We collect your name, email, date of birth, state of residence, and identity verification documents. Payment method details for PayPal, Venmo, or Play+ are processed by those providers and not stored on our servers.

We share data only with identity-verification partners, payment processors, and state regulatory bodies where required. We do not sell your personal information to advertisers or unrelated third parties under any circumstances.

Submit a data access request through our Privacy Email contact or via live chat. A privacy specialist will compile your stored data and send it to your verified email address within the timeframe required by applicable state law.

Yes. You can request deletion of non-regulated personal data at any time. Transaction records and identity documents subject to a state compliance hold must be retained for the legally required period before removal.

Transaction amounts, timestamps, and payment method type are logged to your account history. Full wallet credentials are never stored by redealing — those stay within PayPal's and Venmo's own encrypted payment infrastructure.

Minor details like email address and phone number can be updated in your account settings. Name and identity corrections require contacting the privacy team with supporting documentation for verification before the change is applied.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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